Jux OS

Terms of Use

Last updated on 20 June 2026 Version 1.0

Terms of Use

Effective date: 20 June 2026 · Version 1.0

These Terms of Use (the “Terms”) govern your access to and use of Jux OS and its products Jux Manager and Jux Mate, including our websites, web application and mobile applications (together, the “Platform”), provided by Jux Wave Ltd, a company registered in England and Wales (“Jux Wave”, “we”, “us”). By creating an account or using the Platform, you agree to these Terms. If you use the Platform on behalf of an organisation, you confirm that you are authorised to bind that organisation.

1. The Platform

Jux OS is a business and personal management platform. Jux Manager provides multi-tenant, multi-branch, multi-currency business modules; Jux Mate provides personal productivity features and may be used without an organisation. Both are augmented by JAI, our integrated AI assistant. We may add, change or remove features over time.

2. Accounts and security

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorised use. We may suspend or terminate accounts that breach these Terms or pose a security or legal risk.

3. Subscriptions, billing and trials

  • Jux Manager is billed on a transparent, additive model: a base platform fee plus the price of each activated paid module, plus a per-user fee for users beyond the first and a per-branch fee for branches beyond the first. Free modules are included.
  • Jux Mate is offered as a Free plan and a paid “Pro” plan billed monthly or annually.
  • Prices are stated in US dollars (USD) and are exclusive of any applicable taxes, which are your responsibility.
  • Paid subscriptions renew automatically for successive periods until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing cycle, and module changes may be prorated.
  • A free trial may be offered on sign-up. Except where required by law, payments are non-refundable.
  • We may change prices or the pricing model; changes apply to future billing periods after reasonable notice.

4. Acceptable use

You agree not to: use the Platform unlawfully or in breach of third-party rights; upload malware or attempt to gain unauthorised access; disrupt, overload or reverse-engineer the Platform; resell or provide the Platform to third parties except as permitted; or use it to send unlawful, infringing or abusive content. You are responsible for the content and data you submit and for ensuring you have the right to process it.

5. Your data and ownership

As between you and us, you (or your organisation) retain all rights to the content and data you submit (“Customer Data”). You grant us a worldwide, non-exclusive licence to host, process and transmit Customer Data solely to provide, secure and support the Platform and as described in our Privacy Policy. We do not claim ownership of your Customer Data.

6. JAI and AI-generated output

JAI generates insights, drafts and recommendations using third-party AI providers (currently Groq, OpenAI and Anthropic) in inference mode. AI output may be inaccurate, incomplete or unsuitable and does not constitute professional, legal, medical, tax or financial advice. You are solely responsible for reviewing AI output and for any decisions or actions you take based on it.

7. Intellectual property

The Platform, including its software, design, trademarks and content (excluding Customer Data), is owned by Jux Wave or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Platform in accordance with these Terms. All rights not expressly granted are reserved.

8. Third-party services and payments

The Platform integrates third-party services, including payment processors, mobile-money providers and AI providers. Your use of those services may be subject to their own terms, and we are not responsible for their acts or omissions.

9. Availability and maintenance

We aim to keep the Platform available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, including a maintenance mode designed to keep critical operations (such as point-of-sale) running where possible. Free plans are provided without any service-level commitment.

10. Suspension and termination

You may stop using the Platform at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or where required for security or legal reasons. On termination, your right to use the Platform ends; you may request an export of your Customer Data for a limited period, after which we may delete it in accordance with our retention practices.

11. Disclaimers

To the maximum extent permitted by law, the Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy and non-infringement.

12. Limitation of liability

To the maximum extent permitted by law, Jux Wave will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Platform will not exceed the amounts you paid to us for the Platform in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnity

You agree to indemnify and hold Jux Wave harmless from claims, losses and expenses arising from your Customer Data, your use of the Platform, or your breach of these Terms or of applicable law.

14. Changes to these Terms

We may update these Terms from time to time. We will change the version and effective date above and, where appropriate, notify you. Continued use of the Platform after an update means you accept the revised Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer protections available to you in your country of residence.

16. General

If any provision is held unenforceable, the remaining provisions continue in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Platform.

17. Contact

Questions about these Terms can be sent to Jux Wave Ltd at legal@juxos.cloud or support@juxos.cloud.